Saving customers money
Sometimes it’s better to have a satisfied customer than to come away from a job with a nice profit! This week has been a prime example of where customer satisfaction was the top priority. A customer in Yetminster, Coles Lane …
Category: Recent Work
Emergency call out
Tonight saw an emergency call out to a boiler breakdown at a care home for the elderly in Marston Magna, Somerset. I am always available for call outs for emergencies but this job was particularly important. Having worked a full …
Fixing a bad installation
This week has certainly been interesting! I was called on by a new customer in Somerton, Somerset to investigate problems with a new boiler installation in their garage carried out by a different heating engineer, the customer reported that the …
Outside Boiler Service
Today saw the boiler service of an oil fired boiler housed in at outdoor cabinet at a small bungalow in Bradford Abbas, Dorset. The boiler was installed approximately 6 years ago but the owner had reported excessive oil consumption resulting …